Car rental concerns: when your tank's still half-full. Plus a cash query for India

The Independent Wednesday 22nd February, 2012

Q. We've just had a week's holiday in Lanzarote. We had pre-booked a car at a good price, but the Goldcar desk told us on collecting the keys that the car was full of petrol and we should return it empty. They charged EUR70 for this. We used less than one-quarter of a tank. What does the law say about charging us for something we did not have? Eliz...

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