Cloud based phone systems, sometimes called VoIP, allow you to make phone calls over the internet. With these systems, your business can access better and more affordable communication services than provided by traditional phone services that work over phone lines. These systems are quickly becoming the standard for the workplace as businesses switch from legacy technology to innovative and flexible cloud-based services.

If you are still using traditional phone services for your business, it may be time to update your communication options. Here are six reasons a cloud-based phone service can take your business to the next level:

You Can Take It Anywhere

One of the key features of cloud phone systems is that they are managed remotely, which means you can access your phone service anywhere you have a stable internet connection. You do not have to worry about missing important calls, and service outages will no longer prevent you from working.

Additionally, you can access your information in new ways. You can forward voicemails to your inbox, access your service from your mobile phone, and turn any computer into a phone. This flexibility allows your business to continue no matter where you are.

You Can Save Some Money

Cloud-based phone services can provide significant savings for your business. For businesses that make many long-distance or international calls, cloud phone services provide greater savings than traditional phone providers. Additionally, you no longer need to maintain separate accounts for both your phone and internet services. The reduced cost of no longer keeping separate accounts will result in savings that you can invest back into your business.

Whereas traditional phone providers must pass on the costs of maintaining their infrastructure to the consumer, cloud phone providers use your existing internet to provide you with service. Because of this, cloud phone providers can offer you significant value for your money.

You Can Access Advanced Communication Features

Cloud phone systems have many communication features that help your business reach its full potential. Simultaneous ringing, advanced call forwarding, automated routing, virtual assistants, call analytics, advanced voicemail services, and group phones are all potential features that you can utilize to better communicate with your customers, vendors, and employees.

You Can Customize Your Plan for Your Needs

Every business is different, and what may work for one company may not work for you. Cloud-based phone providers often offer customizable plans that allow you to utilize the exact services and features you need without paying for unnecessary add-ons. This allows you to find the right mix that best meets your unique business needs.

As your organization evolves, your communication requirements will likely change, and you can adjust your plan to address your shifting needs.

You Can Feel More Secure About Your Data

Unlike traditional phone services, cloud-based phone services have greater security options available to help you protect your business's sensitive information. As data privacy concerns continue to grow, your customers will expect that you take the necessary steps to protect their information. With cloud services, you can utilize encryption and other measures to reduce the risk of a security breach.

You Can Better Understand Your Business

Many cloud phone systems provide key analytics that help you better understand your customers and your business. When you understand more about your company, you can make better-informed decisions about your future.

If you're looking for cost-effective ways to help your business reach its full potential, you should evaluate if you're continuing to use any outdated technology that could be holding you back. Cloud-based services, like Ooma cloud phones, are providing innovative communication services that can facilitate your business's growth.